How do I get a library card?
Submit this form or fill out a form at the library. You will need identification and proof of address (driver's license, a current utility bill, pay statement, checkbook, etc.)  Call 920.967.3680 for more information.
 
Where can I use my Menasha Library card?
Your card will work at any Winnefox Library System library. This includes Neenah, Oshkosh, and the other libraries in Winnebago, Marquette, Waushara and Green Lake counties.
 
What does a library card cost?
There is no charge. If you lose your card and need to replace it, there is a $1 replacement fee. (For children the fee is 50¢.)

How long may I borrow the library materials that I check out?
We have several different due dates.  You'll be given a receipt when you check out, listing the due dates.
Most Items: 28 days
New Fiction & Magazines: 14 days
DVDs: 7 days
 
What if I haven't finished reading my book before it's due?
You can renew   each item twice, as long as there are not any outstanding requests and the item is not overdue. It can be renewed in person, over the telephone (920.967.3680), or online using Your Account.
 
What are the fees for keeping an item out longer?
The library no longer charges fines on most materials.*  
You will still be billed for damaged materials or items you don’t return.
If you use your library card at another library, that library’s rules apply--you may be charged overdue fines.
* Fines are charged for late interlibrary loans ($1/day) as well as Rokus, WiFi Hotspots, and projectors ($5/day).  These will accumulate to a maximum of $50.
 
What if I don't have the money to pay the fines on my overdue books?
Please bring the item back! Fines for past overdues are also no longer charged.
 
How many books and other items may I check out at one time?
The maximum amount of items that can be checked out on one card is 100, or a total materials value of $1,000.

How many items my I have on hold at a time?
You may have 50 items on hold at a time.
 
What if my books get damaged at home?
It is your responsibility to return all library materials in good condition. When a book is damaged, you will have to pay for its repair or replacement. Please speak with someone at the Circulation Desk.
 
What if I can't find my book when it's due?
When an item is over 30 days overdue, a bill for the replacement cost is automatically sent to you. If the overdue book is located and returned, there will be no fines.
 
Can I let a friend use my card to check out books?
We don't recommend it.  You are responsible for all items checked out on your card, and it is also your responsibility to make sure that all items are returned on time to the library. If you lend your card to a friend, you are still responsible for all of the items checked out on it. 
 
When will my card expire?
Your card will expire eventually. When the card expires, we will need to verify your address. Please report any changes, such as name, address, email address or telephone number as soon as possible.  If you have an email address on file, or you use text messaging, we'll let you know before your card expires.